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Information we collect
We also gather non-PII when you use the Site. Such data is compiled in aggregate and includes things like the referring URL and the type of browser you may be using to access the Site. This data is used to better understand and enhance the user experience on the Site. NexusEdge may publish these statistics or share them with third parties without including PII.
User generated content posted through certain social networking preferences (e.g. pages you "Like" or "Follow") may be viewed by the general public. Accordingly, NexusEdge cannot ensure the privacy of any PII included in such User generated content.
Data transmission and storage
NexusEdge uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Site and the NexusEdge network (collectively, the "System.") Once information has been collected, we encrypt sensitive data in our database for added security. NexusEdge also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, NexusEdge cannot guarantee the security of PII. By using the Site, you acknowledge and agree that NexusEdge makes no such guarantee, and that you use the Site at your own risk.
If you elect to pay for mentoring lessons with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information is collected and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard.
If you are a mentor and elect to pay for a background check, we will collect credit card information to order a background check on your behalf. Payment information entered into our System solely to procure a background check will not be stored on our servers.
Use of Personally Identifiable Information
NexusEdge does not disclose or sell your PII without your consent. We may use PII or other personal information you specifically give to us: a) to provide services to you through the System, b) to process transactions and billing, c) for identification and authentication purposes, d) to communicate with you concerning the System, transactions, security, privacy and administrative issues relating to your use of the System, e) to improve your response to and interaction with the System, f) to do something you have asked us to do, or tell you of services that we think may be of interest to you; and g) for administration of and troubleshooting regarding the System. Certain third parties who provide technical support for the operation of the System may need access to such information from time to time but are not permitted to disclose such information to others. NexusEdge shares a minimum amount of information between mentors and students/mentees in order to facilitate the arrangement of mentoring sessions. We reserve the right to release non-personally identifiable information collected in aggregate, however.
NexusEdge does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to NexusEdge. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including mentoring sessions, between a mentor and any minor should, of course, take place only in a supervised setting.
Legal requests and business transfers
Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact NexusEdge for additional assistance.
NexusEdge may send you email communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
Your California Privacy Rights
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to support@NexusEdge.com.
Users Outside the United States